How to delight your customers, win them for life, and generate viral word-of-mouth marketing.
What have you done to surprise and
delight your customers lately?
What have you done to make them say, “WOW”?
Have you ever experienced customer service so good you couldn’t wait to talk about it? Then you were probably being served by a POS client! Our Positively Outrageous Service training team teaches clients how to make their customers say “WOW!”
“The challenge of delivering Positively Outrageous Service isn’t the principles, it’s the consistent application of the principles – putting them into action.”
– T. Scott Gross, POS Founder
How do you take your business to the highest level?
Our team’s business experience has proven over and over again that delivering Positively Outrageous Service® is the most important component of your business, marketing and financial strategies. Sadly, extraordinary customer service is still the exception and not the rule. Hence, the organization that invests in Positively Outrageous Service gains the high ground competitively, generates new business through positive word-of-mouth marketing, and grows customer LTV, (lifetime value) through increased customer loyalty. We congratulate you on making the decision to accelerate this reality. You don’t want any delays or excuses for not taking your business to this next level. This is our passion; hence the creation of Positively Outrageous Service LITE.
“Transformation is the application of information”
– Andrew Szabo, POS Guru
Every two weeks you receive a new episode of Positively Outrageous Service LITE; it’s designed to be a turnkey meeting of approximately 20 minutes that includes a video, team engagement, ideation and action on a specific aspect of Positively Outrageous Service.
Yes, it’s time to upgrade your customer
service marketing strategy with
Positively Outrageous Service LITE!
“Implementing Positively Outrageous Service LITE on a regular basis has enhanced our team’s engagement and buy-in to implementing fresh ideas to serve our clientele in creative and compelling ways. I’m also learning from my team things I never imagined was possible.”
– Theresa Tolle, Owner & Chief Pharmacist, Bay Street Pharmacy
START RIGHT NOW WITH TWO FREE EPISODES OF POS LITE
Each episode is normally $99
Get started now …
So what’s one new customer referral worth to you?
What’s getting more business from your existing customers worth?
What’s a loyal customer worth to you?
The Impact of Positively Outrageous Service
“As a result of Positively Outrageous Service the whole work group is re-energized about customer service. Once they only dreamed of meeting their goal of answering 95% of their phone calls within 3 rings. Now they are on the 22nd consecutive day of meeting that goal!”
– Steve Richards, The Boeing Company
“I want POS to be ingrained in our practice!”
– Bradley Garber, M.D., F.A.C.S. Plastic and Reconstructive Surgery
“I took your concepts … it was like the lights went on.. it was wonderful!
– Janell Mc Neill, Curative Health
We’re looking forward to hearing your testimonials too!
Let’s Get Outrageous!