Show and Tell

SHOW & TELL

The Internet is Loud … Communicate Louder

Repetition reinforces Reputation. Cut through the clutter of marketing messages with testimonials that build “social proof”. Don’t just create Positively Outrageous Service – capture the POS testimonial! The power in video testimonials? The viewer sees, hears and connects emotionally. Video has also become the preferred medium over reading. Easiest method: use your smart phone, ask questions, keep it short, and thank them!

Video-Testimonial-Positively-Outrageous-Service — Photo by Jeff Denlea from Pexels

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Failure to Communicate

“What we’ve got here is failure to communicate” ~ Cool Hand Luke – 1967 Poor Communication Undermines Relationships Guess who said this wonderful Positively Outrageous Service® (POS) statement: “This age of fast-moving events requires quick, dependable communication in time of emergency.” That was President John F. Kennedy. The necessity for rapid, instantaneous, and full-time communication […]

Inspiring Interactions Lead to Positively Outrageous Service

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What Is Customer-Centric?

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Positively Outrageous Service – Be a Person of Influence

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A Rose By Any Other Name

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Having Fun Yet?

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Never Say No

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SHOW & TELL

The Internet is Loud … Communicate Louder

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